ClaimsForce streamlines claims processing for claims adjusters and expert organizations with efficient, all-in-one software—from automatic claim creation to scheduling and on-site assessment, all the way through to settlement.

Automatic claims receipt

Automatically process incoming claim documents using AI and record them in the system

Creation of damage after inspection possible with one click

Reduce the manual effort involved in creating claims to a minimum

Disposition

Smart allocation and control of claims for optimal settlement

Connecting insurers, internal adjusters and external organizations

Automatic disposition for over 95% of all claims

Trip Planning

New claims, open service requests, and confirmed appointments all on one map

Group sightseeing stops along the route and check travel times before confirming the itinerary

Capacity utilization and travel time limits are factored in as parameters in the allocation of damage

Voice Input

Record damage on-site using voice recording or upload existing audio files

AI automatically populates the fields of the appropriate report template with the transcript

Each recognized value is proposed for review and is either accepted or rejected individually

Photo Documentation

Extensive functionalities for taking, editing and managing photos

Smart photo documentation with intelligent annotation and editing functions

Cost Estimation

Convert cost lines into quotes, invoices, in-house services, or fictitious statements—or start directly from an existing quote

Import items from central price databases, organized by trade and room

Current value, depreciation, regional factor, and input tax deduction are reflected in each line item—reserves are automatically generated from these, and each cost estimate version remains traceable in the timeline

Reports & Forms

Access to standard forms and the option to create your own forms

Dynamic report generation and the creation of various report templates for annual and interim reports, supplementary reports, etc.

Create and automatically send reports with just one click

Quality Assurance

Defined QA workflow prior to shipment, with the statuses “In QA,” “QA Rejected,” and “Ready for Shipment”

AI-QS automatically checks every report for completeness and plausibility before it is approved

Additional manual quality assurance based on the dual-control principle: a second person reviews and approves the work

Finance

Time and mileage tracking by activity, recorded automatically via a timer or manually afterward

Fees based on a flat rate, hourly rate, or individual agreement—prices are valid as of the effective date

Create, split, send, and track individual and consolidated invoices until payment is received

Expense Overview with an Approval Workflow Involving the Claims Adjuster, the Claims Department, and the Insurer

Analytics

Comprehensive overview of all internal and external claims and KPIs by region, risk and line of business

State-of-the-art dashboards with real-time data for optimal damage control

Simulation abilities to help with decision-making and optimization

Claims processing

Efficient claims processing with optimal organization of all open and processed claims

Efficient claims processing for internal and external adjusters using automated processes

Optimal communication between all parties involved in the claim

News Center

Central location for external communication in a claim

Write and send new emails directly in the claims file

Simply drag and drop existing emails from personal mailboxes into claimsforce

Learn About ClaimsForce

Contact us

Let us know you are interested in testing out claimsforce software

Demo

Get a detailed tour of claimsforce software and funcitonalities free of charge.

Test phase

If you want to go a step further, you can test claimsforce software in your organization for a limited period of time.

TPAs and IAs