claimsforce for

Insurers

Digital transformation for P&C expert claims

Existing claims IT infrastructure becomes smart through the use of claimsforce modules!

The software supports every claim from disposition and control to appraisal and evaluation.

Digital transformation for P&C expert claims

Make your Insurance’s IT infrastructures smarter – through the use of claimsforce modules! Our software supports every claim from disposition and control to assessment and evaluation.

The claimsforce Modules

Disposition Module

Bundling and simplifying processes
Allocation and control of claims
Connecting insurance companies, internal experts, and third party administrators
Automatic disposition for over 95% of all claims

The claimsforce Disposition Module makes it easy to assign claims to suitable experts. Using data support, claimsforce software enables automatic disposition of most claims.

Expert Module

Making experts' jobs a lot easier
Overview of enquiries and open claims
Accept or reject requests
Accelerated evaluation via form fields

With the Expert Module, both internal and external experts can carry out their tasks and complete the claims-handling process. This includes calculation, reporting, and more. The software enables perfect communication between all parties involved in the claims process – i.e. policyholders, third party administrators, clerks, and other parties.

Automated processes reduce time spent filling out forms, searching for information and correcting errors. The Report Builder automatically updates claim reports when new information is added.

Agent Module

Digital on-site claims recording for tied agents
Interface between insurer and tied agents
Simplification through line of business and hazard-specific dialogs
Compatible with all devices

The claimsforce Agent Module makes the claims process faster and easier. The intuitive interface uses specific questionnaires that guide agents through claims processing in a targeted manner. Claims can be recorded conveniently and remotely with a tablet at the customer's premises or with a computer in the office. Thanks to the structured data, automated calculation is possible directly in the system. This enables fast payment, which makes policyholders happy, and maximum transparency and control for insurers.

Analytics Module

Ensuring quality and optimising KPIs
Clear and comprehensive analyses
Dashboards with real-time data
Improved decision-making

A lot of data accumulates during claims processing. With the claimsforce Analytics Module, companies always have the best overview of current cases and other information – such as NPS values, number of active and inactive claims, expert locations and performance levels, claims reserves and more.

Hypothesis-based adjustments improve decision-making and inspire journeys to more company success.

Status Tracker Module

Satisfying customers with full transparency
Notifications for policyholders
Automatic updates
Transparent processing

Policyholders are more satisfied when they stay informed and know that their claim is being processed. When a claim is created, assigned and assessed, the claimsforce Status Tracker automatically updates and informs the policyholder of the status.

Badges inform the policyholder who is handling their claim, who to contact if they have any questions, and when their appointment(s) will take place.

This is why you should choose claimsforce

Why you should choose
claimsforce

Better 
Monitoring

More
Transparency

Seamless
Integration

Optimized
Claim Costs

Delighted 
Experts

Happy 
Customers

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