With the Disposition Module, claims and settlement can be easily and quickly coordinated. To do this, the software relies on intelligent data support that enables automatic disposition of most claims.
Internal and external adjusters can fully perform claims processing with the claimsforce Adjuster Module. Among other things, calculations and reports can be generated dynamically. Another key focus is on perfect communication between all parties involved in the claims process, i.e. policyholders, intermediaries and other third parties. Automated processes reduce the time spent on filling out forms, searching for information and correcting errors.
The intuitive software uses specific questionnaires that guide exclusive agents through claims processing in a simple and targeted manner. Claims can be recorded directly on site with a cell phone or tablet at the policyholder's location, but of course can also be later recorded on the computer. Thanks to the structured data, automated calculation is possible directly in the system. This provides the basis for fast payment that satisfies policyholders and maximum transparency and control for insurers.
A lot of data accumulates during claims processing. With the claimsforce Analytics module, companies always have the best overview of current cases and other information such as NPS values over time, number of active and inactive claims, payer locations and performance levels, claim reserves and more. Hypothesis-based adjustments help simulate changing processes and their impact on business performance.